Privacy Policy - FACE GLOW
Last Updated: November 2025
At FACE GLOW, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit or make a purchase from our website.
1. Information We Collect
We collect the following types of information to process your orders and improve your experience:
- Personal Information: Your name, address, phone number, and email address when you place an order.
- Payment Information: Collected securely through our payment processors. We do not store your complete payment card details.
- Device Information: Including browser type, IP address, and how you interact with our website.
- Communication Data: Emails, messages, or inquiries sent to our support team.
2. How We Use Your Information
We use the collected information for the following purposes:
- To process and deliver your orders
- To communicate about your order or respond to your queries
- To improve our website, services, and customer experience
- To send you promotional emails or special offers (you can unsubscribe anytime)
- To comply with legal obligations
3. Data Protection & Security
Your data security is our priority. We use SSL encryption, secure hosting, and industry-standard safeguards to protect your personal information.
We never sell, rent, or share your personal data with any unauthorized third party.
4. Cookies
Our website uses cookies to improve user experience and understand site traffic. You can choose to disable cookies in your browser settings, but some site features may not function properly without them.
5. Third-Party Services
We may use third-party services such as:
- Payment gateways (e.g., EasyPaisa, JazzCash, Bank Transfers)
- Analytics tools (e.g., Google Analytics)
These third-party providers have their own privacy policies regarding how they use your information.
6. Your Rights
You have the right to:
- Request access to your stored data
- Request correction or deletion of your data
- Opt out of marketing emails anytime
To exercise these rights, contact us at support@faceglow.com.
7. Contact Us
If you have a question or need support, we’re here to help!
Address: S 101 st 43 Lahore, Pakistan
Email: support@faceglow.com
Phone: +92 345 4687951 (Mon-Sat, 10AM–6PM)
